Frequently Asked Questions

Solentra Wellness offers comprehensive mental and behavioral health services designed to support individuals and families at every stage of their wellness journey. Our services include individual/group therapy and counseling, psychiatric evaluations, medication management, telehealth services, mental and behavioral health assessments, wellness coaching, care coordination, community resource navigation and assistance, independent living skills support, family support, and recovery-focused services.

Our goal is to provide compassionate, personalized care that helps individuals improve their emotional well-being, strengthen daily functioning, build resilience, achieve greater independence, and enhance their overall quality of life.

No. Many people reach out because they know they need support but are not sure where to begin. The intake process helps Solentra Wellness better understand your concerns, goals, and current situation so the team can help identify which service or combination of services may be appropriate.

Counseling focuses on emotional support, coping skills, communication, trauma, stress, relationships, and personal growth through talk-based therapy. Psychiatric services focus on clinical evaluation, medication management, follow-up psychiatric care, and treatment monitoring when medication or psychiatric assessment may be helpful. Some clients may benefit from one service, while others may benefit from both.

Yes. Solentra Wellness provides psychiatric services that may include medication management. Medication management may involve reviewing symptoms, discussing medication history, monitoring effectiveness, identifying possible side effects, and making appropriate adjustments as part of an ongoing treatment plan.

Yes. Solentra Wellness offers telehealth services for eligible clients. Telehealth may include virtual therapy, virtual psychiatric appointments, and secure online follow-up visits. This can be a helpful option for clients who need flexible access to care because of transportation barriers, work schedules, caregiving responsibilities, mobility concerns, or preference for virtual support.

Yes. With the client’s consent and when appropriate, family members and caregivers can play an important role in the care process. Solentra Wellness recognizes that a strong support system can contribute to improved communication, better understanding, and positive long-term outcomes.

We offer family support, family counseling, caregiver education, and guidance to help loved ones better understand mental and behavioral health conditions, strengthen relationships, and actively participate in the recovery and wellness journey. Our goal is to foster collaboration while respecting each client’s privacy, preferences, and individual treatment plan.

Solentra Wellness serves individuals and families from a variety of backgrounds and life stages, including adults, young adults, families, seniors, veterans, LGBTQ+ individuals and families, and members of the Hispanic community as culturally responsive services continue to grow. The organization is committed to providing care rooted in respect, dignity, and cultural awareness.

Solentra Wellness provides care for individuals experiencing a wide range of mental and behavioral health conditions, including anxiety, depression, trauma, grief, stress-related concerns, bipolar disorder, schizophrenia, mood disorders, emotional and behavioral challenges, relationship difficulties, adjustment disorders, and major life transitions.

Depending on each individual’s needs, services may include therapy, psychiatric evaluation and medication management, telehealth services, wellness coaching, care coordination, family support, recovery support, and community resource assistance. Every treatment plan is personalized to help clients achieve greater emotional wellness, stability, independence, and an improved quality of life.

Yes. Referrals may come from family members, caregivers, case managers, healthcare providers, hospitals, community organizations, support agencies, or other professional partners. A referral can be helpful when someone may benefit from support but needs assistance getting connected to care.

Once we receive your intake or referral form, a member of the Solentra Wellness team will carefully review the information provided and contact you to discuss the next steps. We may ask a few additional questions to better understand your needs and determine the services that are most appropriate for you.

Our team will guide you through the intake process, answer any questions you may have, and assist with scheduling your first appointment whenever appropriate. We are committed to making the process as simple, welcoming, and stress-free as possible, ensuring you feel informed and supported from your very first interaction with us.

No. Solentra Wellness supports people at many stages of need. Some clients may be experiencing significant emotional distress, while others may be seeking help with stress management, wellness planning, family communication, medication support, daily routines, recovery planning, or life transitions. You do not have to wait until things feel unmanageable to ask for support.